WARN Factory Authorized Warranty and Repair Center
Montana Jacks ATV Outpost and Supply is a factory authorized service center for all WARN Products. We can perform warranty service work on any WARN product regardless of where it was purchased.
You can feel confident when using Montana Jacks for any of your Warn Product Service needs. Whether its a warranty issue, repair service, or periodic maintenance to your winch, you will receive honest, friendly, professional, and courteous service from our staff. Our service turn around time will typically be within 5 working days after receiving your package (depending on parts availability).
TO OBTAIN PRODUCT SERVICE
Please call us at 406-952-4888 and we will be happy to explain any questions that you may have and give you instructions for sending your product in for warranty and/or service work.
PLEASE, DO NOT send any product to us without first calling to obtain a customer service number.
For factory covered warranty issues, WARN will typically cover any parts, labor, shipping or handling. For winches the winch cable is considered to be a consumable component and is NOT covered under warranty. Winch and Hoist brakes are only covered if defective, they are not covered if simply worn out.
For repair or service once your warranty period has elapsed, you will be responsible for all parts, labor, shipping and handling charges.
Our hourly labor rate is $96.00 per hr.
Most winch repairs can be performed in 1 to 2 hours, but a few models do require a bit more time.
- The charges for repairs and/or service would be: $96.00 per hour (1/2 hour minimum)
- Parts: As required
- Shipping and Handling (back to you): (Varies) UPS (*Lower 48 States) *All other locations may require additional shipping charges.
We will notify you with an estimate before completing the repairs.
ANY PRODUCT LEFT FOR MORE THAN 30 DAYS AFTER SUCH NOTIFICATION WILL BE DISPOSED OF!!!
We service all Warn products. We also stock Warn winch and plow parts for the do-it-yourself customer.
Thank you and please let us know if we can be of any service to you.
IMPORTANT SAFETY NOTE
DO NOT use a winch that is in disrepair or a winch cable and/or hook that has been damaged or heavily worn in any way. Doing so, could result in severe injury or death to you and/or others. A winch is a powerful tool and can be very dangerous. Always use a winch with utmost caution. Read and understand your winch owners manual and Warns The Basic Guide to Winching Techniques.
BEING PREPARED
Having a winch on an ATV is a good idea. But to make the winch effective, the operator should want to be prepared with all the necessary winch hardware. For example, the 50 feet of winch cable that most ATV winches come with may not be long enough in many cases. In this event, the winch could be useless. In speaking with many of our customers about winching, there are many items available that they simply were not aware of and have found them to be very useful.
For your convenience, we have prepared a list of these items for your evaluation.
For your convenience, we have prepared a list of these items for your evaluation.
Winch Extension Cables
Clevises and Quick Links
Tow Straps and Tree Trunk Protectors
Snatch Blocks
Warn Winch Accessory Kit
Warn Winching Gloves
Safety and Riding Glasses
Tool and Hardware Boxes
The Basic Guide to Winching Techniques
Clevises and Quick Links
Tow Straps and Tree Trunk Protectors
Snatch Blocks
Warn Winch Accessory Kit
Warn Winching Gloves
Safety and Riding Glasses
Tool and Hardware Boxes
The Basic Guide to Winching Techniques
We hope that you have found this information to be useful. Please remember that we are here to help. If you should have any questions, please call us toll free at 1-406-952-4888 (8:00 AM to 5:00 PM, Monday thru Friday, Mountain Time) and ask for Technical Support. Thank You!