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Customer Feedback

Below are letters and emails that we have received from customers that have purchased our Montana Jack's Accessory Receiver System and Accessories. Customer Satisfaction is top priority at Montana Jack's. All of our customers are very much appreciated and we hope that each and everyone is as happy as these folks are.


Hey guys, I just wanted to thank you for making such an awesome product, the "Winch Rotator". I honestly don't know how anyone could run an ATV/UTV mounted snowplow without one. Added to your accesory reciever system, this is one of the best purchases I have ever made. My Yamaha Rhino is now the best tool I know thanks to Montana Jacks! - Glenn S. Tijeras, NM

   




I am very impressed with my Montana Jack's setup. I bought it second hand but your staff helped me with incredible service. Today it doesnt seem there are a lot of products we can buy American made but yours shines. You can bet when I buy a new quad it will be setup with your receiver again.- Robert H. - Horace, ND




I recently purchased your Receiver System for my 2005 Polaris 800 EFI and I would like to say that I am impressed with the quality & Workmanship. I previously had a WARN Multi Mount system in which I am very dissapointed with. The WARN system bent while lifting my snowplow. Now that the Montana Jack's system is installed the WARN system is in the scrap pile. I am 100% positive that your Receiver System design will not fail me and the winch rotator will make plowing snow so much easier. Mounting your Receivers on my 800 EFI actually made the frame of the ATV stronger. Thanks for producing such a great product at a reasonable price. I feel that I definitly have the best Receiver System available. Thank You and Keep up the good work.- Charles G. - Genoa City, WI



Congratulations!!,
My recent installation of a Montana Jacks receiver system on my 2001 Rubicon a few weeks back went absolutely perfect. The instructions were crystal clear, all necessary parts were included, and the hardware matched up to my ATV exactly. The winch rotator is a dream come true for plowing and works like a charm. I also installed a Jacks Rack with additional lighting. Making a much bigger improvement than I thought. Thanks for producing such fine products and keep up the great customer service.- James M. - Sandpoint, Idaho




Dear Montana Jacks,
I wanted to share with you comments about your company. Your website and support are excellent, I inquired about a part for a Warn Winch and your response was a link to the part showing a photo. Followed by a very easy checkout and payment system. Following was a confirmation via e-mail including tracking information. The product arrived on schedule and was excatly what I needed at a competitive price. Included was a catalog, window sticker and the correct part very carefully packed. It was a true pleasure to deal with your company, your are setting and maintaining a standard, that I wish the rest of the industries would follow. Who said that customer service was a thing of the past? Expect to have all my future business in the ATV market, and I will spread the word.- Miles T., Kemah, TX




This is the best lineup of accessories I have yet to see. The Accessory Receiver system will be on my quad VERY soon. Winch and Gas/Tool pack (w/ a cooler and toolbox) on the back, D Ring/Stinger and Gas Pack on the front with two gas cans.- Scott W., Covington, WA



I have bought the Accessory Receiver System for my 2001 Rubicon, first class job guys. It fit perfectly and was easy to install. I've built my own gas can/cooler carrier and tree stand carrier. I would like to purchase the receiver system for my new 2003 Rincon.- Michael C., Green Valley, AZ



Hey Folks,
I just wanted to take a moment to thank you for the quick turn around on this ATV plow mount! I ordered the plow back in September but did not get around to mounting it until snow was closer (too busy playing on the mountain roads here in Colorado) in the forecast. When I discovered that the mount would not fit on my machine I called montana Jacks's and spoke with Steve on the phone. I have to tell you that it was a very pleasant converstaion. You guys had the correct mount on the way with a return shipping label for the first one within 20 minutes of my call!Thanks guys! As soon as my stock tires are worn out I'll be calling Montana Jack's for the next set!- Phillip K., Littleton, CO




Dear Joel, Steve and Nancy,
I just want to take the opportunity to say Thank You for all your help, support and patience. Your receiver system is so original and unique that it puts you in a class all by itself. When you guys mean that “taking your atv to the next level” you're not kidding. I can not get over the quality craftsmanship that has gone into every single piece of equipment I purchased including your instructions. All that I can say is that GMC must have stolen “Professional Grade” from you guys because that is what you get with your product. This weekend I will definitely send some pictures with the quad all done up with Montana Jacks. We have a saying back here on the East Coast. That saying is “they're good people.” And for you guys that is definitely true. You have made me feel like an extension to your family and I truly appreciate it and I look forward to many years of continuing being a customer as well as a friend to get out the word on your product.- Andrew B., Englewood, NJ




Great reciever system. I can't wait to buy more pieces to fit it. Joel in technical support was a big help. Montana Jacks is AWESOME!!!!!!!!! I can only hope to visit you guys someday.- Gary M., Boyertown, PA



I just received my order and cannot tell you how elated I was to see the items I purchased. Your prompt shipping was only outdone by the packaging. I have never received a package here in Alaska in as good a shape as yours was. I will be ordering more in the near future and you sure have found someone to advertise for you up here. THANKS AGAIN.- Dan C., Anchorage, AK



I love this web site. Its a one stop shoping for any and everything that you could possibly want and need for your quad. . . . and then some! I am saving my pennies to purchase your reciever system can't wait! I have called and spoken with a couple of the folks and everyone is soo friendly and helpful. Keep up the good work!!- Mike W., Spokane, Washington



I purchased your accessory receiver system and installed it on my 02 Honda 450 ES last weekend. Your instructions were very easy to follow and the total installation took me approx. 2-3 hours. I am very pleased with the quality of this product and will highly recommend it to anyone.- Gary S., Harvest, Alabama


Hello, I bought the MJ's receiver system a year ago. I also purchased a plow, winch, winch rotator, sportsmans rack and a few other goodies. Words can't describe the quality and convienience! I just had to tell somebody! I had a major problem with my winch this past spring and contacted Steve, in the technical department. Absolutely a wonderful guy. Kind and helpful. He fixed my winch in no time and I'm up and running again. I'm very much looking forward to purchasing additional accessories. If simplicity and quality are a must, don't settle for less... Montana Jack's IS the best!- Kevin C., Mt. Pleasant, Michigan


We went out today in fresh & falling snow, about 5" and growing.  This is a sizeable amount for Kentucky!  We got our truck stuck on the farm and made good use of the receiver system by winching out the truck to the road.  Then we got stuck in a ditch on the way home and using the D-Ring & Stinger attached to the receiver system, we pulled the truck, loaded with the 335, and our trailer, out of the ditch with the 500 HO.  If we hadn't had the system, we would still be out in the cold!  Thank you for selling such a fine and useful product!

One of your sales men called us regarding our recent purchase of your Montana Jack's Receiver System.  We wanted to let him know that we appreciated his call and we had no problems installing the system on our 500 HO.  IF we hadn't had the system, we would still be out it the cold!  Your written instructions were very clear and easy to follow. -S. Stuard, Georgetown, KY


I just installed your receiver system and chain saw carrier. The fit was precise and installation instructions were easy to follow.  I was impressed with the quality and appearance of the hardware that was installed.  Thumbs up for Montana Jacks!!!-S. Schreiter, Tupelo, MS


I would like to take this time to thank you and everybody at Montana Jack's for the great job everyone did in the quality of this product and the speed in which I received it.  For two years I wanted a winch that would mount above the radiator on my 500 Sportsman.  Now I can put mine in the front or the back and in the swamps of Florida believe me you need it.  And a salute to a well crafted accessory that the winch mounts to.  It went together very well, no problems.

I told the Polaris dealership in Leesburg, FL that I purchased a 2500 lb Warn Winch and a Receiver System from Montana Jack's.  I gave them the web site address and phone number.  They liked the hole set up also giving it "two thumbs up!"  I have been to a number of ATV Jamborees and I have got a lot of looks and questions  about my new setup.  I could go on and on about.  Thank you very much for everything! -M. Flinn, Leesburg, FL


I must tell you Montana Jack's has the right product, at the right time, at the right price!

I have ordered several of your products recently, and have been very please with every purchase.  Your sales staff are really there to help if you need it, and orders are filled quickly. I have switched all my ATV needs to Montana Jack's!
- R. Ritter, Cincinnati, OH


I would like to thank you for a very pleasant experience with you and your staff. I received my items 4 days after I placed my order. I would highly recommend www.montanajacks.com for any and all of your ATV needs.  I talked to the owners and they were outstanding in their explanations and extremely professional to deal with.  This is a "class act" organization. I can't praise you enough and your products are very high quality just like you explained to me.  Thanks again!
-C. Cooper, BGDS Inc, Brownsburg, IN


We would like to take this opportunity to thank you and your staff for the enjoyable experience we had and when we phoned your company to place an order.

I called on Monday morning and spoke to a  lady that was not only polite and considerate, but she was very helpful.  The total of the order was exactly what she told me it would be and best of all it only took 2 days to arrive.  We asked for several extra catalogs, ours was worn out, to give to some of our neighbors and friends and she included them like she said she would.  I must say  that even though we didn't order a lot, it certainly  made spending our money fun because of your staff. - L. Wright, Fallon, NV


I received the Sportsman Rack and everything arrived just fine.  I really like it!  It's made just like I imagined and of course nothing but 100% quality.  I am very pleased with Montana Jack's products so far.  There is nothing I can think of that I would change. Anyone that chooses products other than Montana Jack's is settling for second best.

Thanks again for your assistance and fine service, I'll definitely continue to do business with you. -J. Gunn, Huntsville, AL


I wanted to write and thank you again for building the Sportsman's Rack.  I have never been more pleased with an ATV accessory. The design is perfect. IT is solid as a rock.  Friends have other racks that attach to the rear cargo rack that aren't nearly as practical, useful and the quality just doesn't compare.  I am definitely their envy. I'm sure they will all be contacting you in the future. It didn't take much convincing after they saw my Montana Jack rigged Grizzly.

Thank you again for outstanding service & quality products.  If I can ever do anything for you in Alabama please don't hesitate to let me know. -J. Gunn, Huntsville, AL


Sirs, Just a note to let you know how much I appreciated your excellent service.  I was especially pleased when you contacted me by phone and explained your discount procedure. I had not taken notice of the phone or mail requirements and had ordered by e-mail. You in turn, made sure that I received the discount, your are 1st class all the way. -C. Sullivan, Swartz Creek, MI


Just wanted to take a moment to tell you about a situation that happened to me last week when I placed my online order.  I wanted a light kit to allow me to run all the lights at the same time on my Polaris 500 Sportsman...found it easily and placed the order.

I did something wrong when I submitted the order....so I did it over again.  Actually I had placed two orders for the same thing and did not realize it.  So fat, dumb and happy I think all is over.  The next day I receive a call from a very pleasant woman verifying that I did indeed want two of the kits...I explained the goof up on my part..she said she would send the one kit that day.

Nice to know that your people take the time to look at orders, evaluate them and think on their own and then respond.  That is a great thing to say about any company today.  Most are comprised of drones. - G. Swallow, Grand Island, NE


My name is Anthony Caiati, I live in South Central Pennsylvania. In May of 2003 Family, friends, and myself went on a trip to the Hatfield McCoy Trails in Southern West Virginia that I set up so we could all be together.

The first day out a friend's Dad had a terrible accident with his 4wheeler. He drove himself off the trail, and down an embankment so steep you had to hold onto the trees to keep from sliding down the embankment. I thank the LORD the man didn't get hurt seriously. The first part of the group were up ahead, and I was part of that group. We sat and waited for about 15 minutes and my older brother shows up, the expression on his face was not good. We asked what happened????? He proceeded to tell us what had happened. As my brother and I were speaking, a search and rescue was in process. The rider was OK, he suffered minor cuts and bruises, and destroyed his helmet in doing so. The 4wheeler just dissappeared into the woods. It's May and the foliage ispretty thick, my Nephew Mike found the 4wheeler at the bottom of this slope in a swamp. The 4wheeler traveled over 150 yards before coming to rest. I made my way down by the trails, and finally had to bushwhack it to the 4wheeler. 4 Days before making this trip, I installed my Montana Jacks Receiver System, and a 3000lb Winch on my Honda Rincon. I approached the battered 4wheeler on my Rincon. For some reason I had the D ring, and Stinger in the front of my 4wheeler. The guys hooked me up, and I tried to spin the battered 4wheeler around. No way, it was way too soft I needed help. After the guys help me spin it around I was able to pull the 4wheeler out of the swamp in reverse with the D Ring and Stinger. I had a smile from ear to ear, while the others just looked in amazement. I must say I had the right tool for that job, no questions asked there.

The second day out we split up the group, some took the easiest trails, while the rest of us wanted the most difficult trails to challenge. So we went our way, and the rest of the group went their way. We were to meet in the town of Gilbert WV. We were on our way to challenge the trails, especially trail #95. These trails are steep in some spots, but to be steep, and washed out at the same time is tough going. In my group there 4 quads, a Honda Rancher ES, a Honda 400 EX, a Honda 250X/350X, and myself with the Honda Rincon. I never planned any of what happened. First we ran into hills so steep, I had to pull the sport quads up after fighting my own way up the hills. After I reached the top I backed down a portion of the hill so I could reach the sport quads with two ten foot tow ropes and the fifty feet of cable from the winch. I pulled them up with my Rincon. We gathered everything up and on our way we went, until we came to a massive tree that was across the trail. The only way around this tree is to go over it. Without a winch I wouldn't even try this, with the Montana Jacks system it makes it even easier to do so. I had one of the guys climb the bank on the high side, we tossed up a tow rope, wrapped it around a standing tree so we had an anchor point. I let all the cable out but about five feet, hooked up another tow rope. I started to winch my 4wheeler over this tree, without the help of the others it would have taken longer. In no time we had my 4wheeler on the other side of the tree. We gathered up all our tow ropes, wound up my cable. I searched for a good anchor point, figured out the best angle to winch this big tree out of the trail, and down it came. As the tree started to move, I had a scout watching what was going on. I started to hear wood breaking, you know that sound when dry wood breaks. With the sound of wood breaking I felt more and more confident in winching this tree off the trail. In about two minutes time the tree was out of the way. I feel fortunate to have had the Montana Jacks receiver System on my 4wheeler, I would recommond it to all riders who ride utility quads. I especially like how my system fits my 4wheeler. Let me put it this way, my receiver system will stay in place without having to hold it so I could put a bolt in it to keep it in place. It fits the 4wheeler, and the quality is unmatched for winching, and towing. The service after the sale is wonderful, it is a pleasure to call and ask for help and ideas.- Anthony J. Caiati Sr., Waynesboro, PA

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